Principal

Strategic planning, plan design review, carrier and vendor evaluation, renewal negotiation, underwriting issues, financial reporting

Account representative

Implementation coordination, enrollment meetings, contract and booklet review/amendments, regulatory compliance, preparation of 5500 forms, coverage transfers, claims/billing/service issues

Member service representative

Advocate/liaison between employees and carrier to resolve ongoing claims, eligibility and billing issues

Underwriting manager

Data collection, financial/underwriting analysis, renewal negotiations, benefit comparison preparation, financial modeling

Marketing manager

Eligibility file maintenance, request for proposal process, market and product analysis

Technology manager

Web portal design and online enrollment systems

Financial planning

Executive and estate planning; individual planning for active, retired or terminated employees